Articles on: Troubleshooting

I forgot my password

If you can’t log in because you forgot your password, don’t worry—it’s easy to reset it.

Just follow the steps below to get it done!


  • Click here to start the password reset process
  • Enter the same email address you used when you signed up.
  • Check your inbox for an email with the subject line "Reset password instructions". If you don’t see it, look in your spam or promotions folder.
  • Open the email and click on the "Change password" button
  • Enter your new password twice and click on the "Change my password" button



Troubleshooting Common Issues


1. Didn’t Receive the "Reset password instructions" Email?


  • Check your spam or promotions folder for the email.
  • Make sure you’re using the same exact email address you entered during checkout.


2. Still Can’t Log In?


If you’ve tried the steps above and still can’t access your account, email us at support@guitarplayback.com. Let us know the email address you’re using, and we’ll check your account to ensure everything is correct!

Updated on: 09/07/2025